Image of report with stethescope laying across it

Sir William Osler
Health Institute

565 Sanatorium Rd
Suite 204
Hamilton, Ontario
L9C 7N4

905-388-1035
1-800-663-0423

Fax: 905-318-8892

Our Clinic

Established in 1990, the Hamilton Hospitals Assessment Centre (HHAC) has earned its reputation as a credible and reliable source of quality medical assessment services used by auto and disability insurance companies, the Workplace Safety and Insurance Board, public and private employers, and the legal profession.

The HHAC stands apart from other assessment centres in the region given our unique affiliation with Hamilton Health Sciences and McMaster University. Our team of leading clinical specialists, selected to cover a diverse range of health disciplines, follow a precise methodology involving extensive current research data and proven assessment techniques.

By applying individual clinical expertise with best available research evidence to individual cases, our assessments provide a framework that assists clients in determining the right benefit, for the right time, and for the right cost.

A leader in the assessment field, HHAC continually strives for excellence, quality, and cost effectiveness. Our multi-phased approach to all referrals ensures that all tasks and responsibilities are performed with the utmost professionalism and attention to detail. Our Quality Assurance processes, which consists of Program Evaluation, Performance Measurement, and Quality Improvement ensures that our clients receive consistent high quality reports each and every time.


View Photos of our Clinic


Mission Statement

Our mission is to provide excellent health care services to the people and communities we serve. We are dedicated to advancing health care through research and education. We are committed to quality management principles and we pride ourselves in the creative delivery of our services.  Our objective is to help our clients achieve their goals.

Why Choose Us

  • Most extensive roster of expert assessors from Hamilton´s renowned teaching hospitals and research community

  • Stringent credentialing process for all Medical and Allied Health Professionals, conducted annually

  • Expertise in completing clinically complex referrals including pediatric, spinal cord, acquired brain injury, and catastrophic determinations

  • All reports reviewed by a Regulated Health Professional

  • Complimentary File Reviews / Consultations

  • All telephone inquiries are answered in person by Intake/Clinical Coordinators

  • Appointments are booked at time of referral or within 24 hours

  • Ability to arrange assessments province-wide - founding member of the Ontario Hospital Alliance of Assessment Providers (OHAAP)

  • Complimentary coordination of Interpretation / Transportation / Accommodation Services

  • Quick access to timely specialty testing and diagnostic services, e.g., Ultrasound, CT scan, MRI

  • A 7500 square foot fully accessible facility equipped with a full range of assessment tools to evaluate a claimant´s cognitive, physical, and functional abilities

  • Revenues generated from our services are reinvested into the public hospital system to support patient care and research

1-800-663-0423
Central Booking & Customer Service Number

Testimonials

Comments from our ‘Client Satisfaction Questionnaires’

  • “Very professional and knowledgeable.”
  • “I was very pleased with my assessment. The assessor was very thorough and made me feel comfortable throughout. I felt like he really listened to what I said and that he was well prepared.”
  • “I was happy with the swift attention I received and for the first time throughout this injury I felt that I was being examined by someone that actually knows what they are talking about. I could not be any more pleased with this assessment.”
  • “Very friendly staff. Excellent service.”

 

 


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